Privacy policy
Last updated: [DATE]
1. Who we are
This website is operated by Motoranza [LEGAL ENTITY NAME] ("Motoranza", "we", "us"). We are responsible for the processing of personal data described in this policy. You can reach us at support@motoranza.com or at the addresses listed in our legal notice.
This policy is intended to reflect the requirements of the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).
2. What data we collect
We only collect the personal data we need. This includes:
- Information you send us through the contact form, such as your name, email address, company, budget range and message.
- Information you send us by email or phone.
- Technical data that our hosting provider records automatically when you visit the site, such as your IP address, browser type, and the date and time of your visit (server log files).
3. Why we use your data
We use your data to answer your enquiry and to discuss a possible project with you, to operate and secure this website, and to meet our legal obligations. The legal bases are our legitimate interest in responding to enquiries and running a secure website, steps taken at your request before entering into a contract, and compliance with legal obligations.
4. Cookies and tracking
[TO BE COMPLETED] This section will describe any cookies, analytics or similar technologies used on this website, and how you can manage your preferences.
5. Who we share data with
We do not sell your personal data. We share it only with service providers who help us run our business, such as our hosting and email providers, and only as far as necessary. These providers process data on our behalf and under appropriate agreements. Where data is transferred outside Switzerland or the European Economic Area, we use appropriate safeguards such as standard contractual clauses.
6. How long we keep data
We keep enquiries for as long as needed to handle them and for any follow-up, and no longer than [RETENTION PERIOD] unless a longer period is required by law. Server log files are deleted after [LOG RETENTION PERIOD].
7. Your rights
Depending on the applicable law, you have the right to:
- Access the personal data we hold about you.
- Have inaccurate data corrected.
- Have your data deleted or its processing restricted.
- Object to processing based on our legitimate interests.
- Receive your data in a portable format.
- Lodge a complaint with a data protection authority, such as the Italian Garante per la protezione dei dati personali or the Swiss Federal Data Protection and Information Commissioner (FDPIC).
To exercise your rights, contact us at support@motoranza.com.
8. Security
We use appropriate technical and organisational measures to protect your data, including encrypted connections (HTTPS). No method of transmission over the internet is completely secure, but we work to protect your information.
9. Changes to this policy
We may update this policy from time to time. The current version is always available on this page, with the date of the last update shown at the top.